Seattle Grace: Message of Hope

- Season 1

(2010)

In a conference room at the hospital, Karen, a P.R. rep, tells Richard that the shooting has been a nightmare for the hospital's public relations and that the hospital is still in crisis mode, and therefore people are afraid to come to the hospital. Richard tries to brush her off, saying that he knows what to say. Karen tells him the board doesn't think so and that's why they hired her. She then shows him a news interview he did. The interviewer asks him how a gunman could've gotten into the hospital. "Anyone can just walk in with a gun?" the interviewer asks. Richard...

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April promotes the hospital in an imaging room. Jackson is in there with a patient, while April is promoting the hospital's patient care and facilities. Behind the camera, Richard says that Karen was completely right. Karen is looking at Jackson and says that that's the face. Richard thinks that she's talking about April, and agrees, saying she's bright and perky. Karen then yells "Cut!" and makes some changes to make the next take more dynamic. She switches April with Jackson. She tells the make-up girl to do something about April's lips as they look dry. She then ...

Jackson is repeating his lines before filming. Karen starts cheering him up and giving him compliments. She then opens a button of Jackson's shirt. When Richard asks her about this, she says that women choose the hospital for their family, and that Avery's eyes will make them choose Seattle Grace Mercy West. The crew then gets ready for filming, but Jackson is still somewhat uncomfortable. He starts laughing, saying he's just nervous when the camera is on him. Richard tries to ease him, suggesting to try it with his eyes closed. Karen says that would be crazy as she ...

Richard is practicing his lines. Karen comes over. They really have to start now. He just has to be himself, but lose the glasses first. They take their positions and start filming. Karen reminds Richard to smile while talking, but she cuts. They forgot the award cart. Someone rolls over the cart with all the awards, which turn out to be not even Richard's own awards. Karen decides to just skip to the family part. They bring over a family that supposedly was just told that the dad is now officially cancer-free. To sell this, Karen wants them all to hug. Richard ...

Karen and Richard are watching the sizzle reel, which is made up of Richard, Jackson, April, and Owen giving honest testimonies about why they became doctors, what it means to them to work at this hospital, and how the shooting's made them stronger. It's definitely not the flashiest sizzle reel Karen's seen, but it is the most honest one. She loves it. She does want to know though how he managed to get his doctors to open up like that. He told them to talk to the camera the same way they work: from the heart. Plus, Jackson thought they were rehearsing. Karen says it ...